Privacy Policy

Last Updated: June 15, 2026

Miller Window Coverings respects your privacy. This Privacy Policy explains how we collect, use, disclose, share, and protect personal information when you visit our website, request a consultation, submit a form, call us, text us, email us, interact with our advertisements, or otherwise communicate with our business.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through our website, through advertising and analytics tools, or from service providers that help us operate and market our business.

Information You Provide to Us

This may include:

• Name
• Email address
• Phone number
• Address or service location
• Project details, room details, measurements, photos, or design preferences that you choose to provide
• Information submitted through contact forms, consultation forms, quote forms, privacy request forms, or other website forms
• Communications you send to us by email, phone, text message, website chat, or other methods
• Marketing preferences, communication preferences, and opt-out requests

Information Collected Automatically

When you visit our website, we or our service providers may collect certain information automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Buttons or links clicked
• Referring website or campaign source
• Approximate location based on IP address
• Date and time of website activity
• Website usage, interaction, and conversion data

Information from Advertising, Analytics, and Marketing Tools

We may use advertising and analytics tools to understand website performance, improve our marketing, measure ad activity, track conversions, and show relevant ads to people who may be interested in our products and services.

These tools may collect or process cookies, pixels, device identifiers, browser identifiers, IP addresses, page views, clicks, form interactions, call interactions, ad interactions, and similar online activity information.

2. How We Use Personal Information

We may use personal information for the following purposes:

• To respond to inquiries, quote requests, and consultation requests
• To schedule appointments or in-home consultations
• To provide quotes, recommendations, products, installation, and customer service
• To communicate with you about your project, request, appointment, or service
• To send appointment reminders, service updates, or follow-up messages
• To send marketing emails, promotions, newsletters, or text messages where permitted
• To understand how visitors use our website
• To improve our website, products, services, and customer experience
• To measure and improve advertising campaigns
• To create, measure, and improve remarketing or retargeting audiences
• To track phone calls, form submissions, and other conversions
• To detect, prevent, and respond to spam, fraud, abuse, security incidents, or technical problems
• To protect our website, business, customers, and legal rights
• To comply with applicable laws, regulations, legal processes, or government requests

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, scripts, device identifiers, browser identifiers, session replay tools, heatmaps, and similar technologies. These technologies help us operate the website, remember preferences, understand website traffic, measure advertising performance, track conversions, improve usability, and show relevant advertising.

You can usually control cookies through your browser settings. Some features of the website may not work properly if cookies are disabled.

4. Advertising, Analytics, Remarketing, and Conversion Tracking

We may use advertising, analytics, remarketing, conversion tracking, call tracking, form tracking, and similar technologies to understand how visitors use our website, measure the performance of our marketing, improve our services, and show relevant ads to people who may be interested in Miller Window Coverings.

These technologies may allow us or our advertising partners to recognize your browser or device over time and across different websites, apps, platforms, or online services.

We may use tools and platforms such as:

• Google Analytics
• Google Ads
• Google remarketing and retargeting tools
• Google Tag Manager
• Google conversion tracking
• Microsoft Advertising / Bing Ads
• Microsoft Clarity, including heatmaps and session replay tools
• Meta technologies, including Facebook Pixel, Instagram advertising tools, and Meta remarketing
• TikTok Pixel or TikTok advertising tools
• Email marketing and newsletter platforms
• SMS/text message marketing platforms
• Call tracking tools
• Form tracking tools
• Customer relationship management tools
• Other similar analytics, advertising, and marketing technologies

These tools may help us measure website visits, understand which pages are useful, identify technical issues, track form submissions or phone call conversions, build advertising audiences, limit repeated ads, and show ads to visitors who have previously interacted with our website or services.

Third-party advertising vendors, including Google, Microsoft, Meta, TikTok, and other partners, may use cookies, pixels, device identifiers, or similar technologies to show our ads on other websites, apps, platforms, and services based on your past visits to our website or your interactions with our business.

Microsoft Clarity may be used to understand how visitors interact with our website through tools such as heatmaps and session replays. These tools help us improve website layout, usability, and performance. Session replay tools are intended to show website interactions such as clicks, scrolling, navigation, and page behavior, not to collect sensitive personal information.

We do not intentionally collect sensitive personal information through advertising pixels, analytics tools, or session replay tools. Please do not submit sensitive personal information through website forms unless it is necessary for your request.

5. Email Marketing

If you provide your email address, we may use it to respond to your request, send appointment or service-related messages, follow up about your project, send estimates or consultation information, and, where permitted, send marketing communications about Miller Window Coverings products, services, promotions, or updates.

You may opt out of marketing emails by using the unsubscribe link in an email or by contacting us. Even if you opt out of marketing emails, we may still send non-marketing messages related to appointments, estimates, services, transactions, safety, legal matters, or customer support.

6. SMS and Text Message Communications

If you provide your mobile phone number, we may use it to communicate with you about your inquiry, consultation, appointment, estimate, installation, customer service request, or other service-related matter.

We may also send promotional or marketing text messages only where permitted by law and with appropriate consent. Message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not required as a condition of purchasing any products or services from Miller Window Coverings.

You may opt out of text messages by replying STOP, or by following any opt-out instructions included in the message. You may also contact us to request removal from text message communications.

Please note that after opting out of marketing text messages, you may still receive service-related or transactional messages where permitted, such as appointment confirmations, scheduling updates, or responses to a message you sent us.

7. How We Share Information

We do not sell personal information for money. However, some privacy laws may define certain advertising, analytics, remarketing, or cross-context behavioral advertising activities as “sharing,” “selling,” or “targeted advertising,” even when no money is exchanged.

For example, when we use advertising pixels, cookies, remarketing tags, or similar technologies, certain information about your visit to our website may be shared with advertising and analytics partners so they can help us measure ads, improve campaigns, build audiences, or show relevant ads on other websites, apps, and platforms.

We may share personal information or website activity information with:

• Website hosting and technology providers
• Email and communication providers
• SMS/text message communication providers
• Analytics providers, such as Google Analytics or Microsoft Clarity
• Advertising platforms, such as Google Ads, Microsoft Advertising, Meta, and TikTok
• Customer management, scheduling, call tracking, and form tracking tools
• Product vendors, installation partners, or service partners when needed to complete your request
• Payment, billing, or business operations providers, if applicable
• Legal, accounting, insurance, or professional advisors
• Government authorities or other parties when required by law
• Other parties with your consent or at your direction

We require service providers and business partners to use personal information only as reasonably necessary to provide services to us, comply with law, or perform the purposes described in this Privacy Policy.

8. Categories of Personal Information

Depending on how you interact with us, we may collect, use, or share the following categories of personal information:

Category	Examples	Possible Purposes
Identifiers	Name, email address, phone number, IP address, service address	Responding to inquiries, scheduling, customer service, marketing, fraud prevention
Customer Records	Contact information, appointment details, project information, quote details	Providing services, estimates, installation, customer support, business records
Commercial Information	Products or services requested, estimates, purchases, customer service history	Completing requests, improving services, customer follow-up, marketing
Internet or Network Activity	Website visits, pages viewed, clicks, browser information, device information, ad interactions	Analytics, advertising, remarketing, conversion tracking, website improvement
Geolocation Information	Approximate location based on IP address or service area information you provide	Service area confirmation, analytics, advertising, fraud prevention
Audio or Communication Information	Voicemails, phone call details, text messages, email messages, customer service communications	Responding to inquiries, quality control, customer service, business records
Inferences	Design preferences, product interests, service interests, advertising audience segments	Personalizing recommendations, improving marketing, showing relevant ads

9. California Privacy Rights

If you are a California resident, you may have certain privacy rights under California law, depending on your relationship with us and whether the law applies to the specific information or request.

These rights may include:

• The right to know what personal information we collect, use, disclose, sell, or share
• The right to request access to personal information
• The right to request correction of inaccurate personal information
• The right to request deletion of personal information, subject to legal exceptions
• The right to opt out of the sale or sharing of personal information, where applicable
• The right to limit the use or disclosure of sensitive personal information, where applicable
• The right not to be discriminated against for exercising privacy rights

To submit a request, please use our Privacy Request Form:

Submit a Privacy Request

We may need to verify your identity before completing certain requests. Verification may require us to ask for information that helps us confirm that you are the person about whom we collected information or that you are authorized to act on that person’s behalf.

10. California Notice: Sale, Sharing, and Targeted Advertising

Miller Window Coverings does not sell personal information for money. However, our use of advertising, analytics, remarketing, pixels, cookies, and similar technologies may be considered a “sale,” “sharing,” or “targeted advertising” activity under certain privacy laws, including California privacy law.

Depending on your location and applicable law, you may have the right to opt out of the sale or sharing of your personal information, including sharing for cross-context behavioral advertising.

You may submit an opt-out request using our Privacy Request Form: Submit a Privacy Request.

You may also adjust your browser or device settings to limit cookies and tracking technologies. Some browsers or extensions allow you to send privacy preference signals, such as Global Privacy Control. Where legally required and technically feasible, we will honor recognized opt-out preference signals.

11. Managing Cookies, Ads, and Tracking Preferences

You may be able to manage or limit certain tracking technologies through your browser settings, device settings, cookie controls, privacy plug-ins, or opt-out tools provided by advertising platforms.

You can also visit the privacy or ad preference settings offered by platforms such as Google, Microsoft, Meta, and TikTok to manage certain advertising preferences on those platforms.

Please note that changing your cookie settings or opting out of certain advertising technologies may not stop all advertising. You may still see ads, but they may be less personalized.

12. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, system, email, phone, text message, or method of transmission is completely secure. We cannot guarantee absolute security of information transmitted to or from our website.

13. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, comply with legal obligations, and protect our rights.

The length of time we retain information may depend on the type of information, the reason it was collected, business needs, legal requirements, and whether deletion has been requested and is legally available.

14. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage you to review their privacy policies before providing personal information.

15. Children’s Privacy

Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

We do not knowingly sell or share the personal information of children under 16.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update the policy, we will revise the “Last Updated” date at the top of this page. Your continued use of our website after any update means you accept the updated policy.

17. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Miller Window Coverings
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Privacy Request Form: Submit a Privacy Request

This Privacy Policy is provided for general website transparency and should be reviewed periodically to make sure it reflects the tools, platforms, and business practices currently used by Miller Window Coverings.