California Consumer Privacy Policy
Last Updated: June 15, 2026
This California Consumer Privacy Policy applies to California residents and supplements the Miller Window Coverings Privacy Policy. It explains how we collect, use, disclose, sell, share, and retain personal information, and how California residents may exercise privacy rights under applicable California privacy laws.
For purposes of this notice, “personal information” generally means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with a particular California resident or household.
Submit a California Privacy Request: You may use our Privacy Request Form to request access, correction, deletion, or to opt out of the sale or sharing of personal information.
Submit a Privacy Request1. Scope of This Notice
This notice applies only to California residents. It covers personal information we collect through our website, online forms, phone calls, text messages, emails, advertisements, analytics tools, consultation requests, quote requests, customer communications, and related business interactions.
This notice does not replace any project-specific agreement, estimate, invoice, manufacturer warranty, installation agreement, or other written terms that may apply to your purchase or service.
2. Categories of Personal Information We May Collect
Depending on how you interact with Miller Window Coverings, we may collect the following categories of personal information:
| Category | Examples | Collected? |
|---|---|---|
| Identifiers | Name, email address, phone number, mailing address, service address, IP address, online identifiers | Yes |
| Customer Records Information | Contact information, quote details, appointment details, project information, customer service records | Yes |
| Commercial Information | Products or services requested, estimates, purchases, project history, installation information, warranty-related information | Yes |
| Internet or Other Electronic Network Activity | Website visits, pages viewed, clicks, device information, browser information, referring website, ad interactions, form interactions | Yes |
| Geolocation Information | Approximate location based on IP address, service area information, city or region provided by you | Yes |
| Audio, Electronic, or Similar Information | Phone call details, voicemail messages, text messages, emails, customer communications | Yes |
| Professional or Employment-Related Information | Business contact information if you contact us as a vendor, partner, contractor, or business representative | Possible |
| Inferences | Product interests, design preferences, service interests, advertising audience segments, likely project needs | Yes |
| Sensitive Personal Information | Precise geolocation, government ID, financial account details, health information, or other sensitive categories | Not intentionally collected through the website |
We do not intentionally request sensitive personal information through our website forms. Please do not submit sensitive personal information unless it is necessary for your request.
3. Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you when you call, email, text, submit a form, request a consultation, or communicate with us
- From website activity, cookies, pixels, analytics tools, and similar technologies
- From advertising platforms such as Google, Microsoft, Meta, TikTok, or similar platforms
- From service providers that help us operate our website, marketing, communications, scheduling, customer management, or analytics
- From product vendors, installers, contractors, or business partners involved in providing services
- From public sources, review platforms, social media platforms, or business directories
- From referrals or other individuals who provide information in connection with a project or inquiry
4. Purposes for Collecting and Using Personal Information
We may collect, use, disclose, or process personal information for the following business or commercial purposes:
- Responding to inquiries, quote requests, and consultation requests
- Scheduling appointments or in-home consultations
- Providing product recommendations, estimates, installation coordination, and customer service
- Communicating about appointments, estimates, projects, services, warranties, or support matters
- Sending appointment reminders, service updates, emails, texts, or follow-up communications
- Processing payments, deposits, invoices, or business records where applicable
- Improving our website, customer experience, products, and services
- Measuring website traffic, ad performance, calls, form submissions, and conversions
- Running advertising, remarketing, retargeting, and audience-building campaigns
- Personalizing or improving marketing messages, website content, and advertising
- Detecting, preventing, and responding to spam, fraud, abuse, security incidents, or technical problems
- Maintaining records, resolving disputes, enforcing agreements, and protecting legal rights
- Complying with applicable laws, regulations, legal processes, or government requests
5. Advertising, Analytics, Sale, Sharing, and Targeted Advertising
Miller Window Coverings does not sell personal information for money. However, some privacy laws may define certain advertising, analytics, remarketing, retargeting, or cross-context behavioral advertising activities as a “sale,” “sharing,” or “targeted advertising,” even when no money is exchanged.
We may use tools such as Google Analytics, Google Ads, Google Tag Manager, Google remarketing, Microsoft Advertising / Bing Ads, Microsoft Clarity, Meta Pixel, Facebook and Instagram advertising tools, TikTok Pixel, email marketing tools, SMS/text message platforms, call tracking, form tracking, and conversion tracking tools.
These tools may collect or receive information such as IP address, browser information, device information, pages viewed, links clicked, form interactions, ad interactions, call interactions, and similar online activity information. These tools may help us measure advertising performance, improve the website, build advertising audiences, show relevant ads, and understand how visitors interact with our website.
To the extent these activities are considered a “sale” or “sharing” of personal information under California law, California residents may have the right to opt out.
Do Not Sell or Share My Personal Information: To submit an opt-out request, please use our Privacy Request Form.
Do Not Sell or Share My Personal Information6. Categories of Personal Information Disclosed, Sold, or Shared
The chart below describes categories of personal information we may disclose for business purposes or may share for advertising or analytics purposes.
| Category | Disclosed for Business Purposes | May Be Shared for Advertising / Analytics |
|---|---|---|
| Identifiers | Service providers, communication providers, scheduling tools, vendors, contractors, business operations providers | Advertising and analytics partners may receive IP address, device identifiers, or online identifiers |
| Customer Records Information | Service providers, product vendors, installers, communication tools, customer management tools | Generally no, except limited information may be used for measurement or audience matching where permitted |
| Commercial Information | Service providers, vendors, installers, customer management tools, business operations providers | Product or service interests may be used for remarketing or advertising audience creation |
| Internet or Network Activity | Website hosting, security, analytics, debugging, and technology providers | Advertising, analytics, remarketing, and conversion tracking partners |
| Geolocation Information | Service providers and analytics providers where needed for service area, security, or website operation | Approximate location may be used for advertising measurement or campaign targeting |
| Audio, Electronic, or Similar Information | Communication providers, call tracking tools, customer service tools, business operations providers | Generally no |
| Inferences | Marketing, analytics, customer management, and advertising service providers | Advertising and remarketing partners may receive or generate audience-related information |
7. Categories of Third Parties We May Disclose Information To
We may disclose personal information to the following categories of third parties or service providers:
- Website hosting and technology providers
- Cybersecurity, fraud prevention, and spam prevention providers
- Email, phone, SMS/text message, and communication providers
- Customer relationship management, scheduling, form, and call tracking tools
- Analytics providers, including Google Analytics and Microsoft Clarity
- Advertising platforms, including Google Ads, Microsoft Advertising, Meta, and TikTok
- Product vendors, manufacturers, installers, contractors, and service partners
- Payment, billing, accounting, legal, insurance, and business operations providers
- Government authorities, courts, regulators, or other parties when required by law
- Other parties with your consent or at your direction
8. Your California Privacy Rights
Subject to applicable law and verification, California residents may have the following rights:
Right to Know
You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the purposes for collection, and the categories of third parties to whom information was disclosed, sold, or shared.
Right to Access
You may request access to personal information we maintain about you.
Right to Delete
You may request that we delete personal information we collected from you, subject to legal exceptions. For example, we may need to keep certain information to complete a transaction, provide services, detect security incidents, maintain business records, comply with law, or protect legal rights.
Right to Correct
You may request that we correct inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing
You may request to opt out of the sale or sharing of personal information, including sharing for cross-context behavioral advertising, where applicable.
Right to Limit Use of Sensitive Personal Information
If we use or disclose sensitive personal information in a way that gives rise to this right, you may request that we limit such use or disclosure. We do not intentionally collect sensitive personal information through our website forms.
Right to Non-Discrimination
We will not discriminate against you for exercising your California privacy rights. This means we will not deny services, charge different prices, provide a different level of service, or suggest that you may receive different treatment because you exercised a privacy right, except as permitted by law.
9. How to Submit a California Privacy Request
You may submit a California privacy request using our Privacy Request Form:
You may also contact us by email:
Please include enough information for us to understand, verify, and respond to your request. We may need to verify your identity before completing certain requests. Verification may require confirming information we already have or asking you to provide additional information reasonably necessary to verify your identity.
10. Authorized Agents
You may authorize another person or entity to submit a California privacy request on your behalf, where permitted by law. We may require proof that the agent is authorized to act for you, and we may also require you to verify your identity directly with us unless an exception applies.
11. Opt-Out Preference Signals
Some browsers, browser extensions, or privacy tools may allow you to send an opt-out preference signal, such as Global Privacy Control. Where legally required and technically feasible, we will honor recognized opt-out preference signals as a request to opt out of sale or sharing for the browser or device that sends the signal.
If you use different browsers or devices, you may need to enable the signal separately on each browser or device.
12. Retention of Personal Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this California Consumer Privacy Policy, provide services, maintain business records, resolve disputes, comply with legal obligations, prevent fraud or abuse, and protect our rights.
The retention period may vary depending on the type of information, the purpose for which it was collected, business needs, legal requirements, and whether deletion has been requested and is legally available.
13. Children’s Personal Information
Our website and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
We do not knowingly sell or share the personal information of consumers under 16 years of age.
14. Financial Incentives
We may offer promotions, discounts, special offers, or marketing programs from time to time. If any program qualifies as a financial incentive under California privacy law, we will provide any required notice and obtain any required consent before enrollment.
You may withdraw from a promotional or marketing program at any time by following the instructions provided with that program or by contacting us.
15. Changes to This California Consumer Privacy Policy
We may update this California Consumer Privacy Policy from time to time. When we update it, we will revise the “Last Updated” date at the top of this page. Your continued use of our website after updates are posted means you accept the updated notice.
16. Contact Us
If you have questions about this California Consumer Privacy Policy or would like to submit a privacy-related request, please contact us:
Miller Window Coverings
Email:
Privacy Request Form: Submit a Privacy Request
This California Consumer Privacy Policy is provided for transparency and should be reviewed periodically to make sure it reflects the tools, platforms, advertising technologies, and business practices currently used by Miller Window Coverings.