Terms & Conditions
Last Updated: June 15, 2026
Welcome to Miller Window Coverings. These Terms & Conditions govern your use of our website, online forms, communications, advertisements, offers, consultations, and related services. By using our website, contacting us, submitting a form, requesting a consultation, or engaging with our business, you agree to these Terms & Conditions.
Please read these Terms & Conditions carefully. If you do not agree with them, please do not use this website or submit information through it.
Important: These Terms & Conditions apply to website use and general business interactions. Specific estimates, proposals, invoices, product warranties, installation details, manufacturer terms, promotions, or signed agreements may include additional terms that apply to your project.
1. About Miller Window Coverings
Miller Window Coverings provides window covering products and related services, which may include design consultation, product recommendations, measurement, custom window treatments, installation coordination, motorized window covering solutions, and customer support.
Product availability, service availability, pricing, consultation availability, installation timelines, and service areas may vary.
2. Use of This Website
You may access and use this website only for lawful purposes and in a way that does not interfere with the operation, security, or accessibility of the website.
You agree not to:
- Use the website for fraudulent, unlawful, harmful, or abusive activity
- Attempt to gain unauthorized access to our systems, forms, accounts, servers, or data
- Submit false, misleading, incomplete, or unauthorized information
- Upload or transmit malware, spam, automated requests, or harmful code
- Copy, scrape, reproduce, or misuse website content without permission
- Interfere with the performance, security, or normal operation of the website
3. Website Information and Legal Disclaimer
The information on this website is provided for general informational, educational, and marketing purposes. We try to keep information accurate and up to date, but we do not guarantee that all website content is complete, current, error-free, or available at all times.
Product descriptions, images, colors, textures, materials, fabrics, finishes, styles, specifications, and availability may change. Actual product appearance may vary depending on lighting, screen settings, material variations, manufacturer updates, room conditions, and installation conditions.
Photos, renderings, inspiration images, and design examples are for general reference only. They may not represent every available configuration, product option, color, fabric, finish, or installation condition.
4. Consultations, Estimates, and Quotes
Any consultation request, quote request, phone call, email, text message, or form submission through the website does not create a binding agreement until Miller Window Coverings accepts the project and any required proposal, invoice, deposit, written approval, or signed agreement is completed.
Estimates and quotes may be based on information you provide and may be subject to change after in-person review, measurement, product selection, installation requirements, material availability, labor requirements, site conditions, or other project-specific factors.
We reserve the right to decline, cancel, modify, or reschedule any consultation, estimate, quote, service, or project request at our discretion.
5. Free Consultation
Miller Window Coverings may offer free consultations, including in-home or on-site consultations, where available. Free consultations are subject to service area, appointment availability, project type, access to the property, and business discretion.
A free consultation does not guarantee product availability, project acceptance, final pricing, installation availability, or eligibility for any promotion. Additional charges may apply for special requests, extended service areas, complex site conditions, repeat visits, or services outside the standard consultation process.
6. Price Match Guarantee
Miller Window Coverings may offer a Price Match Guarantee where advertised. Any price match is subject to verification and approval by Miller Window Coverings.
To qualify, the competing offer must generally involve a comparable product, comparable brand or quality level, comparable measurements, comparable materials, comparable installation scope, comparable warranty terms, comparable service conditions, and a valid written quote from a legitimate competitor.
The Price Match Guarantee may not apply to clearance items, discontinued products, limited-time promotions, bundled offers, pricing errors, online-only offers, installation differences, labor differences, financing offers, taxes, shipping, permit fees, or other non-comparable terms.
Miller Window Coverings reserves the right to determine whether a competing quote is comparable and whether a price match applies.
7. Measurements, Product Selection, and Installation
Custom window coverings may require accurate measurements, product selection, material selection, color selection, mounting decisions, motorization decisions, and installation review. The final result may depend on window conditions, wall conditions, frame conditions, electrical conditions, building materials, product limitations, and other site-specific factors.
If you provide your own measurements, photos, room details, or project information, you are responsible for their accuracy unless otherwise stated in a written agreement. Miller Window Coverings is not responsible for errors caused by inaccurate or incomplete information provided by the customer.
Installation timelines are estimates only and may be affected by product availability, manufacturing schedules, shipping delays, access to the property, weather, building conditions, manufacturer delays, or other circumstances outside our control.
8. Payments, Deposits, and Cancellations
Payment terms, deposits, balances, cancellation rules, refund rules, and project-specific conditions may be provided in an estimate, invoice, proposal, or written agreement.
Custom products may be non-refundable once ordered, manufactured, cut, altered, shipped, scheduled for installation, or installed, unless otherwise required by law or stated in a written agreement.
Failure to make required payments may result in delay, suspension, or cancellation of services.
9. Promotions and Offers
Any promotions, discounts, coupons, special offers, financing offers, free consultation offers, price match offers, or other advertised incentives are subject to availability and may include additional terms, limitations, expiration dates, exclusions, or approval requirements.
Miller Window Coverings may modify, suspend, or discontinue any promotion or offer at any time, unless otherwise stated in writing.
10. Communications
When you contact us, submit a form, request a consultation, call us, text us, or provide your contact information, you agree that we may contact you in connection with your request, appointment, estimate, project, installation, service, or customer support matter.
Communications may include email, phone calls, text messages, voicemail, website forms, or other reasonable communication methods.
11. SMS and Text Message Terms
If you provide your mobile phone number, you agree that Miller Window Coverings may contact you by text message regarding your inquiry, consultation, appointment, estimate, project, installation, customer service request, or other service-related matter.
We may send promotional or marketing text messages only where permitted by law and with appropriate consent. Consent to receive marketing text messages is not required as a condition of purchasing products or services.
Message frequency may vary. Message and data rates may apply. You may opt out of text messages by replying STOP, or by following any opt-out instructions provided in the message. You may also contact us to request removal from text communications.
After opting out of marketing texts, you may still receive service-related or transactional messages where permitted, such as appointment confirmations, scheduling updates, or responses to a message you sent us.
12. Email Marketing
If you provide your email address, we may use it to respond to your inquiry, send service-related messages, provide estimates or appointment information, and, where permitted, send marketing communications about products, services, updates, or promotions.
You may opt out of marketing emails by using the unsubscribe link in the email or by contacting us. Even if you opt out of marketing emails, we may still send non-marketing messages related to appointments, estimates, services, transactions, legal matters, or customer support.
13. Third-Party Services and Links
Our website may include links to third-party websites, tools, maps, review platforms, booking systems, payment services, manufacturers, vendors, social media platforms, advertising platforms, analytics platforms, or other external services.
We are not responsible for the content, policies, security, accuracy, or practices of third-party websites or services. Your use of third-party services is subject to their own terms and privacy policies.
14. Reviews, Testimonials, and Submitted Content
If you submit a review, testimonial, photo, comment, message, design idea, project description, or other content to us or about us, you represent that the content is accurate, lawful, and does not violate the rights of others.
Where permitted, you grant Miller Window Coverings permission to use, display, reproduce, and share submitted reviews, testimonials, project feedback, photos, or related content for business, marketing, and promotional purposes.
We may edit submitted content for length, clarity, grammar, or formatting, while aiming not to change the meaning of the original message.
15. Intellectual Property
The content on this website, including text, images, graphics, design, layout, logos, icons, videos, code, product descriptions, and other materials, is owned by or licensed to Miller Window Coverings, unless otherwise stated.
You may not copy, reproduce, distribute, modify, display, sell, or use website content for commercial purposes without prior written permission.
Product names, manufacturer names, brand names, trademarks, logos, or service marks referenced on the website may belong to their respective owners.
16. User Submissions
Please do not send confidential, proprietary, or sensitive information through this website unless necessary for your request. Any information you voluntarily submit through forms, emails, texts, or other communications may be used to respond to your request, provide services, improve our business, or as otherwise described in our Privacy Policy.
You are responsible for ensuring that any information, photos, measurements, or content you submit is accurate and that you have the right to submit it.
17. Privacy
Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, disclose, share, and protect personal information.
For privacy-related requests, including requests to access, correct, delete, or opt out of certain uses of personal information, please use our Privacy Request Form:
18. No Guarantee of Results
We work to provide professional recommendations, products, and services, but we do not guarantee that every product, design, material, color, installation condition, motorized feature, or final result will meet every expectation unless specifically stated in a written agreement.
Product performance may depend on use, care, installation conditions, manufacturer specifications, environmental factors, electrical conditions, internet connectivity, smart-home compatibility, and other circumstances outside our control.
19. Warranties and Manufacturer Terms
Certain products may be covered by manufacturer warranties or separate product-specific terms. Warranty coverage, exclusions, claim procedures, and remedies may vary by product, manufacturer, material, control system, motorization component, and installation circumstances.
Any warranty details should be reviewed in the applicable manufacturer documentation or project-specific agreement. Miller Window Coverings does not create additional warranties unless expressly stated in writing.
20. Disclaimer of Website Warranties
This website, including all information, content, materials, and site-related services, is provided on an “as is” and “as available” basis. Miller Window Coverings makes no representations or warranties of any kind, express or implied, regarding the website, including warranties of accuracy, availability, merchantability, fitness for a particular purpose, non-infringement, security, or uninterrupted operation.
We may update, modify, suspend, or discontinue any part of the website at any time without notice.
21. Limitation of Liability
To the fullest extent permitted by law, Miller Window Coverings and its owners, employees, contractors, service providers, vendors, and partners will not be liable for indirect, incidental, special, consequential, punitive, exemplary, or other damages arising from your use of the website, communications with us, reliance on website information, use of third-party services, or inability to access the website.
Nothing in these Terms & Conditions is intended to limit rights or remedies that cannot be limited under applicable law.
22. Indemnification
You agree to defend, indemnify, and hold harmless Miller Window Coverings and its owners, employees, contractors, service providers, vendors, and partners from any claims, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms & Conditions, submission of false or unauthorized information, violation of any law, or violation of any rights of another person or entity.
23. Governing Law
These Terms & Conditions are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute related to these Terms & Conditions, the website, or our services will be handled in accordance with applicable law and any written agreement between you and Miller Window Coverings.
24. Changes to These Terms
We may update these Terms & Conditions from time to time. When we update them, we will revise the “Last Updated” date at the top of this page. Your continued use of the website after updates are posted means you accept the updated Terms & Conditions.
25. Contact Us
If you have questions about these Terms & Conditions, please contact us:
Miller Window Coverings
Email:
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